Frequently Asked Questions

Check-in begins at 4:30 p.m. and check-out is by 12 p.m.

Yes, we offer valet parking for $29.00 a day with unlimited in and out privileges.

We are home to Zero Restaurant + Bar, which is open Tuesdays through Sundays from 5-10 p.m. We are also home to the Caviar Bar, which is open Tuesdays through Sundays from 6-9 p.m. Reservations highly encouraged.

Enjoy a fun, informative and immensely delicious tutorial led by Executive Chef Petrillo and Sous Chef Chavis. Includes three courses with paired wine.

Every guest’s stay includes a European breakfast served from 7-10:30 a.m. daily, featuring house-made granola, fruits and berries, yogurts, breads and muffins from a local bakery, and more. Complimentary wine with a cheese board from 5-6 p.m. daily, as well as complimentary bicycle use and Wi-Fi.

Very. We are located at 0 George Street, which is an easy 15-minute walk to various attraction centers, including King, Meeting and Market Streets. There’s history, shopping and amazing dining options all nearby.

Of course. We have 24-hour concierge service and staff eager to help.

Due to the historic nature of our buildings, we do not have elevators. Because our buildings are 3 stories with stairs, please call our 24/7 front desk to request a first-floor room prior to your arrival.

Our lovely verandas are shared spaces so none of them are fully private. All of our guest rooms feature access to shared verandas. Pro-tip: our largest and most private veranda belongs to the Anson Suite which only shares the space with one other room.

We have a shared fitness center that features state-of-the-art equipment including Peloton Bikes and The MIRROR Home Gym.

To respect guests who may have pet allergies, we are a pet-free hotel. We can help make arrangements at local kennels. The Residences at Zero George, however, do allow pets.

We are a smoke-free property.

We require 10 days’ notice prior to your scheduled arrival date in order to avoid a penalty of 50% of stay or 1-night charge (whichever is greater) + tax.

Four or more room reservations are considered a group and must be booked through our sales department. Groups are subject to the terms of a contract including cancellation policy and performance requirements. In the event that a group of rooms are booked as individual reservations, the hotel reserves the right to require the block of rooms to be subject to the terms and conditions of a contract.